Loke announces Transport Ministry’s plan to establish KPIs for Prasarana

The Transport Ministry is taking steps to monitor and improve the performance of Prasarana Malaysia Bhd, Malaysia’s public transport operator. Transport Minister Anthony Loke has announced that key performance indicators (KPIs) will be set for Prasarana, with a focus on reducing service disruptions experienced by commuters. These KPIs will not only be used for monitoring purposes by the ministry but will also be shared with the public, allowing them to stay informed about Prasarana’s performance.

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Keywords/tags associated with this video: news, the star tv, the star, lrt, anthony loke, mrt, trains, escalators, lifts, toilets, commuters, train stations, transport minister, public transport, malaysia, transport ministry, key performance indicators, prasarana, public transport operator, service disruptions.


The Transport Ministry will set key performance indicators (KPIs) for Prasarana Malaysia Bhd (Prasarana) to monitor the performance of the public transport operator, said Anthony Loke.

The Transport Minister told reporters on Tuesday (Feb 14) that one of the main KPIs was related to service disruptions faced by commuters, adding that the KPIs would also be shared with the public so they could also monitor monitor Prasarana’s performance.


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