## **Founders on Inovo: Interview with Maciej Ciołek, Co-Founder & CTO of Zowie**
Welcome to the fourth episode of **Founders on Inovo**, where startup founders share their opinions on working with Inovo Venture Partners. In this episode, we sit down with Maciej Ciołek, the Co-Founder & CTO of Zowie.
**Zowie** is an innovative AI-powered customer service automation tool for enterprise clients, including big names like L’Oreal, InPost, Aviva, Avon, and Brainly. By eliminating customer service bottlenecks, Zowie helps fast-growing companies achieve even greater growth. In just 24 hours, they can automate 30% of customer service inquiries, with that number increasing to a staggering 90% in just a few weeks. Backed by Inovo Venture Partners since September 2020, Zowie has raised an impressive total of $20M from top global VCs such as Tiger Global, Gradient Ventures, and 10x Founders [^source^]. Discover more about Zowie here: [Zowie.ai](https://zowie.ai/)
In this interview, Maciej shares his insights on the valuable feedback and support received from Inovo Venture Partners. He highlights how Inovo has been instrumental in guiding Zowie’s strategy and helping them become a global organization.
**About Inovo Venture Partners**
Inovo Venture Partners has established itself as the leading VC for ambitious founders from Poland and the CEE region. They provide early-stage, post-traction startups with up to €3M of initial investment and offer support in building global brands while driving the growth of the local startup ecosystem. As investors, they have partnered with notable companies including Booksy, Infermedica, Spacelift, Tidio, AI Clearing, Zowie, Jutro Medical, Intiaro, Packhelp, Preply, Eyerim, Allset, SunRoof, Archbee, AhoyConnect, Symmetrical, and uPacjenta [^source^].
Connect with Inovo Venture Partners:
– Website: [inovo.vc](https://inovo.vc/)
– LinkedIn: [Inovo Venture Partners](https://pl.linkedin.com/company/i18s)
– Medium: [Inside Inovo](https://medium.com/inside-inovo)
– Newsletter: [Subscribe Here](https://us20.campaign-archive.com/home/?u=6b094c7e10cfb1b3bfc6b30c1&id=fd7a9c3722)
Don’t forget to check out our podcasts too:
– Spotify: [Inovo Podcast](https://open.spotify.com/show/3Z37qvo07m5NyHnxjmUnmn)
– Apple Podcasts: [Inovo Podcast](https://podcasts.apple.com/pl/podcast/inovo-podcast/id1522527904)
– Google Podcasts: [Inovo Podcast](https://podcasts.google.com/feed/aHR0cHM6Ly93d3cuc3ByZWFrZXIuY29tL3Nob3cvNDQyOTUzNS9lcGlzb2Rlcy9mZWVk)
– Spreaker: [Inovo Venture Partners](https://www.spreaker.com/show/inovo-venture-partners)
– YouTube: [Inovo Venture Partners](https://www.youtube.com/channel/UCAuZjRhxxF8MdqqGEMSUg5Q)
Stay informed and inspired with the latest insights from Inovo Venture Partners by subscribing and following us on our social media channels.
Keywords: Startup, Venture Capital, Founder, Finance, Business, VC Funding, Building Startup, Business Angel, Co-founder, Creating Ventures, Entrepreneurship, Financing Startup, Fundraising, Inovo, Inovo VC, Inovo Venture Partners, Investing in Startups, Unicorn, Decacorn, CEE, Testimonial, Opinion, Poland, Zowie, Automation, Chatbot
*Transcript of the video:*
*”I couldn’t imagine a better partner than Inovo for the stage where we are. It was a perfect experience in the last months of working with Inovo. You let us fail, you let us succeed. You let us think about how we are going to build a global organization.*
*I remember many times when you gave us feedback and we were able to step back and reconsider our strategy and approach. Having Inovo as a partner has been immensely valuable for Zowie, and I truly believe that we can always count on you.”*
Create a winning partnership with **Inovo Venture Partners** – the trusted ally for ambitious founders driving startup success in Poland and beyond. Subscribe, follow, or visit our website for more information.
FOUNDERS ON INOVO is a format, where startup founders share their opinions on working with Inovo Venture Partners ⬇️⬇️⬇️
The 4th startup founder to talk about Inovo Venture Partners is Maciej Ciołek, Co-Founder & CTO of Zowie.
ZOWIE is an AI-powered customer service automation tool for enterprise clients, incl. L’Oreal, InPost, Aviva, Avon, and Brainly. It helps fast-growing companies grow even faster by removing customer service bottlenecks. In 24 hours they automate 30% of customer service inquiries and up to 90% in a few weeks. The company was founded by Maja Schaefer and Matt Ciolek, and it is backed by Inovo Venture Partners since September 2020. To date they have raised a total of USD 20M from top global VCs, including: Tiger Global, Gradient Ventures (Google’s AI-focused VC, based in Silicon Valley) and 10x Founders. And it’s just the beginning of the road! You can find Zowie here: https://zowie.ai/
► Maciej talks about the valuable feedback and support that he always received from Inovo.
INOVO VENTURE PARTNERS is a first-choice VC for ambitious founders from Poland and the CEE region. We back early-stage, post-traction startups with up to €3M of initial investment, and help them build global brands, while driving growth of the local startup ecosystem. We take great pride in being close to top founders who think big. We’re investors in: Booksy, Infermedica, Spacelift, Tidio, AI Clearing, Zowie, Jutro Medical, Intiaro, Packhelp, Preply, Eyerim, Allset, SunRoof, Archbee, AhoyConnect, Symmetrical, and uPacjenta. Our recent fund Inovo II reached a total of €54M.
Find us on:
👉 Website: https://inovo.vc/
👉 LinkedIn: https://pl.linkedin.com/company/i18s
👉 Medium – Inside Inovo: https://medium.com/inside-inovo
👉 Newsletter: https://us20.campaign-archive.com/home/?u=6b094c7e10cfb1b3bfc6b30c1&id=fd7a9c3722
Our podcasts are available here:
✅ Spotify: https://open.spotify.com/show/3Z37qvo07m5NyHnxjmUnmn
✅ Apple Podcasts: https://podcasts.apple.com/pl/podcast/inovo-podcast/id1522527904
✅ Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly93d3cuc3ByZWFrZXIuY29tL3Nob3cvNDQyOTUzNS9lcGlzb2Rlcy9mZWVk
✅ Spreaker: https://www.spreaker.com/show/inovo-venture-partners
✅ YouTube: https://www.youtube.com/channel/UCAuZjRhxxF8MdqqGEMSUg5Q
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